Waimarino Kayak Tours Logo

Waimarino Tours Terms and Conditions

Home / Waimarino Tours Terms and Conditions

All our Kayak Tours require a 2 persons minimum to operate

All our BIG Kanu Tours require 4 persons minimum to operate

To ensure availability and preparation on the tour we require full payment at the time of the booking

A booking is only confirmed once the full payment has been received

Waimarino has all the necessary equipment to run all our tours throughout the year in most weather conditions

We reserve the right alter any tour for safety reasons

Waimarino reserves the right to cancel the tour on the day, due to weather or any safety concerns. If this is done the customer will be offered an alternative day that is available or a full refund

If the customer cancels directly with Waimarino outside of 24 hours prior to the scheduled departure, a full refund will be made

If a customer cancels directly within 24 hours of the scheduled apartment Waimarino will postpone your booking to another date

Under no circumstances will Waimarino offer a refund if the tour is cancelled within 24 hours of the departure time

If persons fail to arrive for departure of the tour, without notifying Waimarino before the stated departure time, the full balance of the tour payment will be withheld

Payment for the tour constitutes acceptance of these terms and conditions

Book Now